PRIVACY POLICY

This Privacy Policy explains how The World Publishing LLC, doing business as The World Publishing Company (“we,” “our,” or “us”), collects, uses, stores and protects information obtained through our website and services. By using our website or purchasing our services, you agree to the practices described in this Privacy Policy.

This policy applies to visitors and clients of theworldpublishingcompany.com. We primarily serve authors in the United States.

INFORMATION WE COLLECT

We collect the following categories of information:

• Information you give us. Your name, email address, phone number, and any details you include in a form, message, call or chat, including information about your book project.
• Project materials. Manuscripts, drafts, outlines, notes and related files you choose to share with us so that we can quote for or deliver a service.
• Payment information. Billing details processed by our payment providers. We do not store full card numbers on our systems.
• Technical and usage information. IP address, approximate location derived from that IP address, browser type, device type, referring page, pages viewed and time spent on the site.
• Advertising and analytics identifiers. Cookie identifiers and similar technologies used to measure website performance and advertising, as described below.

HOW WE USE YOUR INFORMATION

• To respond to enquiries and provide quotes, consultations and services
• To communicate with you about your project, including by phone, email and SMS where you have agreed
• To process payments and maintain business records
• To operate, secure and improve our website
• To measure the performance of our advertising and understand how visitors found us
• To comply with legal, tax and regulatory obligations

COOKIES, ANALYTICS AND ADVERTISING MEASUREMENT

We use cookies and similar technologies to operate the site, understand how it is used and measure our advertising. The services we use include:

• Google Analytics, to understand site traffic and page performance. See Google’s Privacy Policy.
• Microsoft Advertising UET (Universal Event Tracking), to measure the results of advertising campaigns run through Microsoft Advertising and to report on conversions. See Microsoft’s Privacy Statement.
• Zendesk, which powers the chat feature on our website.
• Essential cookies, which are required for the site to function and cannot be switched off.

You can accept or reject non essential cookies using the consent notice shown on our site, and you can clear or block cookies at any time through your browser settings. Blocking cookies may affect how parts of the site work. We do not currently respond to browser Do Not Track signals, because no common standard has been agreed.

These advertising and analytics tools use cookies to measure advertising performance and may be used to show you relevant ads on other websites.

You can opt out of personalised advertising from Microsoft at Microsoft ad settings and from Google at Google Ads settings.

MARKETING AND SMS COMMUNICATIONS

Where you submit a form and agree to be contacted, we may contact you by phone, email or SMS about your enquiry and our services. Message and data rates may apply. You can reply STOP to any SMS to opt out, or use the unsubscribe link in any marketing email. Opting out of marketing does not stop service messages that relate to a project you have commissioned.

HOW WE SHARE INFORMATION

We do not sell your personal information. We share information only with service providers who help us run our business, such as payment processors, email and hosting providers, analytics and advertising platforms, and our chat provider. These providers are permitted to use your information only to perform services for us. We may also disclose information where required by law or to protect our legal rights.

DATA RETENTION

We keep enquiry records for as long as needed to respond and for a reasonable period afterwards for business and legal purposes. Project files and business records are kept for as long as required to deliver the service and to meet tax, accounting and legal obligations. You may ask us to delete information we are not required to keep.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal obligations
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information, and of targeted advertising
• Ask us not to discriminate against you for exercising these rights

United States. Residents of California, Virginia, Colorado, Connecticut, Utah and other states with comprehensive privacy laws may exercise the rights above. We do not sell personal information as that term is commonly defined. If you would like to opt out of the sharing of personal information for targeted advertising, contact us using the details in this policy or reject non essential cookies in the consent notice.

Visitors outside the United States. Where applicable data protection law gives you additional rights, including the right to object to processing or to request portability of your data, you may exercise those rights by contacting us.

To make a request, email info@theworldpublishingcompany.com or call (888) 281-8640. We may need to verify your identity before acting on a request, and we will respond within 45 days.

CHILDREN’S PRIVACY

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at info@theworldpublishingcompany.com and we will delete it promptly.

DATA SECURITY

We use reasonable administrative, technical and physical safeguards to protect the information we hold, including encrypted connections for our website and restricted access to client files. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

PAYMENT INFORMATION

Payments are handled by third party payment processors. Card details are provided directly to those processors and are not stored on our systems. Their handling of your information is governed by their own privacy policies.

INTERNATIONAL TRANSFERS

We are based in the United States, and information you provide may be processed there and in other countries where our service providers operate. Those countries may have different data protection rules from your own. Where required, we put appropriate safeguards in place for such transfers.

CONFIDENTIALITY AND OWNERSHIP

We respect the confidentiality of all client materials and communications. Manuscripts, content, drafts and project materials shared with us remain confidential and will not be disclosed to third parties without your consent, unless required by law. A non disclosure agreement is available on request.

Upon full payment for services rendered, all rights, ownership and intellectual property related to the completed work are transferred to the client unless otherwise agreed in writing.

ORIGINALITY OF CONTENT

We provide original content and publishing related services tailored to each client’s requirements. Content created through our ghostwriting and editorial services is intended to be unique and free from intentional plagiarism. Where external sources are referenced for research or informational purposes, appropriate paraphrasing, citations or references may be applied where applicable.

THIRD PARTY SERVICES AND LINKS

Our website may link to third party websites and retail platforms. We are not responsible for the privacy practices or content of those sites. Retailer and platform names and logos are the trademarks of their owners and do not imply any affiliation with us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Continued use of our website after changes are posted means you accept the updated policy.

COMPANY INFORMATION AND ADDRESSES

This website and its services are operated by The World Publishing LLC, doing business as The World Publishing Company.

Business Office
Fifth Third Center
600 Superior Ave
Cleveland, OH 44114, United States

Registered Mailing Address
15728 Lorain Ave, Unit 134
Cleveland, OH 44111, United States

Our Superior Avenue location is our business office. Our Lorain Avenue address is maintained for company registration and official correspondence. Both addresses relate to the same legal entity, The World Publishing LLC.

For publishing inquiries, customer support, or questions about this Privacy Policy and your personal information, please contact:

Email: info@theworldpublishingcompany.com
Phone: (888) 281-8640